Good to know - practical information

Tickets may be sent through whatsapp or email if you have informed it at time of booking. If you did not receive them, please contact us. After our driver drops you off at Buenos Aires Port, you just need to go to the ferryboat company check-in counter and present your passport or valid ID for this international trip. Tickets might be requested, too. Please have them printed or on your mobile. You will get the boarding pass and go through migrations and next take the boat to Colonia.

When you arrive in Colonia, UY, after passing through the luggage control, you will find the exit door on the left. Once you walk it through, turn left and you will see a counter with a sign "walking tour". Please contact the staff of the ferryboat company (check its name on your tickets) at the stand inside the port terminal so you can start the walking tour. If you cannot find anybody there, please try to find the other stands of the ferryboat company inside the port terminal.

For your trip back, you need to be at Colonia Port for the check-in 01 hour previous to the departure time. You can check the departure time on the tickets we sent or consult us or ask the ferryboat staff once you arrive in Colonia. You will need to check in again at the ferryboat company counter to get your boarding pass and go through migrations. Once you are back in Buenos Aires and after migrations, our driver will be waiting for you with a sign with your name to take you to the starting point.